Refund Policy

To request a refund review, contact info@njwdistributor.com with your order number, invoice and a description of the issue. Where relevant, include photographs and delivery records.

Refund eligibility is reviewed against the order terms, product condition, delivery records and applicable requirements. Refund authorization, amount and payment method are confirmed after review. Please do not deduct a disputed amount from an invoice without written agreement.

This policy does not limit rights that cannot lawfully be excluded.